Free GoodAgents Academy resource
The AI Jargon Buster for Charity Teams
Models, agents, RAG, hallucinations, fine-tuning, tokens, MCPs, DPIAs… Plain-English definitions of the AI terms you actually bump into as a charity, every one with a real charity example so the meaning sticks.
- Plain English — no PhDs, no marketing fluff
- Every term has a charity-relevant example
- Print one copy for the team or share the link
- Updated as new terms become unavoidable
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“I would highly recommend reaching out to Jose at GoodAgents.network — your bottom line will thank you for it!”
Catherine Williams
Trusts and Foundations Fundraiser, The Mulberry Centre
Result: £82,000 in grant value submitted in three weeks
Everything you unlock when you join the Academy
Your free Academy account doesn't just unlock ai jargon buster. You get the whole Strategy & Governance library plus a preview of every Charity Opportunity and Office Productivity workflow we publish.
Strategy library (full access)
AI Adoption Journey Map, Jargon Buster, and the Trustee Briefing on AI — read in-app or download as DOCX.
Governance library (full access)
AI Policy Template, AI Readiness Survey, Data Protection Checklist and AI Risk Register — adapted for UK charities.
Charity Opportunity Library (preview)
55+ AI prompt packages across fundraising, marketing, operations, governance and HR. Browse every card; upgrade to Pro to copy the full prompts.
Office Productivity (preview)
Multi-tool workflows for monthly planning, inbox triage, meeting prep and more. Works with Copilot, Claude, ChatGPT or Gemini.
Charity profile auto-fill
Save your mission, charity number and key context once — every prompt then personalises automatically.
New resources every month
We publish new templates, prompts and workflows monthly. Free members get them as soon as they ship.
What's inside AI Jargon Buster
Tools you actually use
Copilot, ChatGPT, Claude, Gemini, NotebookLM — what each one is and where it fits.
The technical terms
Model, agent, prompt, fine-tuning, RAG, hallucination, token — explained without the maths.
The compliance ones
DPA, DPIA, GDPR, ICO guidance, AI Act — what they mean for your charity.
The hype ones
AGI, autonomous agents, "AI transformation" — what is real, what is sales talk.
Charity examples
Each definition is paired with a recognisable charity scenario — fundraising, comms, ops, safeguarding.
A team-friendly format
A single, scannable reference your fundraisers, trustees and ops team can all use.
Avoid the common pitfalls
Nodding through meetings
Pretending you understand "RAG" or "agentic" leaves you unable to push back on bad vendor pitches.
Trusting one source
Many "AI 101" guides are written by tool vendors and quietly oversell their own product.
Ignoring trustees
If trustees can't follow the language, AI risk shows up on the board agenda only after something has gone wrong.
How it works
Sign up free
Create your free Academy account in under a minute.
Bookmark the buster
Read in-app any time, or download the DOCX for offline use.
Share with the team
Send the link in your next staff or trustee email so everyone has the same vocabulary.
Use it in real conversations
Push back confidently on vendors, trustees and tools when terms get thrown around.
Ready to actually use AI, not just talk about it?
Once your team shares a vocabulary, the next step is to embed AI in real workflows — fundraising research, donor comms, reports. That's exactly what our training and fractional consultancy are designed to do.
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